Certifications

Time Management

Learn how to focus on the tasks with the greatest impact to you as well as your organization by understanding the crucial strategies including personal motivation, delegation skills, organization tools, and crisis management.

Career Development

2 steps

Administrative Office Procedures

Understand how an Administrative Office Procedure binder demonstrates professionalism and efficiency in an organization or office setting. It is also a marvelous instrument for quick reference and utilization.

Administrative Skills

2 steps

Administrative Support

Learn the core skills to utilize resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully. Applying these concepts every day is the key to changing and adopting new behaviors in a short amount of time.

Administrative Skills

2 steps

Archiving and Records Management

Learn how to classify records, define and maintain different systems, and develop a keen understanding of the importance of records management. Correct records keeping will not only offer liability protection; it will also increase efficiency and productivity.

Administrative Skills

2 steps

Appreciative Inquiry

Learn the shift from looking at problems and deficiencies and instead focusing on strengths and successes. It is a tool for change, and it will strengthen relationships throughout your business.

Workplace Essentials

2 steps

Basic Bookkeeping

Numbers! Numbers! Numbers! Wherever you go, you are bound to see them. For those of you who have already recognized and appreciate the impact that numbers actually have on just about everything, you deserve a cookie.

Administrative Skills

2 steps

Business Writing

Learn the basic writing concepts (such as spelling, grammar, and punctuation) and an overview of the most common business documents. These basic skills will provide that extra benefit in the business world that a lot of people are losing.

Administrative Skills

2 steps

Collaborative Business Writing

Learn the knowledge and skills to collaborate with others and create that important document. Understand the types of collaboration, and ways to improve them through certain tools and processes.

Administrative Skills

2 steps

Customer Service

Build a strong skill set including in-person and over the phone techniques, dealing with difficult customers, and generating return business.

Workplace Essentials

2 steps

Human Resource Management

Learn the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination.

Human Resources

2 steps

Train-The-Trainer

Learn to deliver engaging and compelling workshops.Whether you are preparing to be a professional trainer, or you are someone who does a bit of training as a part of their job, you always want to be prepared.

Human Resources

2 steps

Telephone Etiquette

Learn the skills to increase productivity and improve performance. This will produce a positive environment throughout your business and influence the organization as a whole.

Sales And Marketing

2 steps

Leadership and Influence

Once you learn the techniques of true Leadership And Influence, you will be able to build the confidence it takes to take the lead.

Supervisors And Managers

2 steps

Critical Thinking

Be a more rational and disciplined thinker. Learn the skills to evaluate, identify, and distinguish between relevant and irrelevant information to get an incredible boost in performance.

Personal Development

2 steps

Social Media Marketing

Discover the specifics of how to effectively use social media marketing. By utilizing different social media platforms to reach current and potential customers, your marketing will only see success.

Sales And Marketing

2 steps

High Performance Teams - Remote Workforce

Understand how important it is to develop a core set of high performance skills, while working remotely. By knowing and managing the way people interact in a remote environment, you will be setting up your high performance teams to accomplish any task.

Sales And Marketing

2 steps

Teamwork and Team Building

Explore the different aspects of a team, as well as ways that they can become a top-notch team performer. Understand what makes up a team and what factors into being a successful team and team member.

Workplace Essentials

2 steps

Coaching and Mentoring

How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

Supervisors And Managers

2 steps

Virtual Team Building And Management

With a virtual team you have the normal issues of a localized team, with the additional challenges of distance and cultural differences. Virtual Team Building And Management will give participants the knowledge to work with these challenges and succeed in a growing global workforce.

Supervisors And Managers

2 steps

Lean Process and Six Sigma

Lean Process And Six Sigma workshop will provide an overview of the Six Sigma methodology and some of the tools required to deploy Six Sigma in your own organizations.

Supervisors And Managers

2 steps

Creating a Great Webinar

Develop the skills needed to promote, host, or facilitate a great Webinar for your company. Sharing your passion and knowledge with a Webinar is the best way to reach many with the power of one.

Sales And Marketing

2 steps

Project Management 6th Edition

The Project Management workshop will give participants an overview of the entire project management process, as well as key project management tools that they can use every day.

Supervisors And Managers

2 steps

Social Media In The Workplace

Understanding Social Media is about communicating the right way. Social media channels are becoming the main form of communication and this workshop will realize how Social media and the Workplace can work together.

Administrative Skills

2 steps

Digital Citizenship

Learn how to connect, collaborate, and share by using technology appropriately. Being a good digital citizen means you have a set of skills to work in the digital world.

Career Development

2 steps

Event Planning

Explore ways to work with vendors, security, technicians, and wait staff to pull off a successful event including business conferences, awards ceremonies, charity events, etc.

Sales And Marketing

2 steps

Health and Wellness at Work

Create a “Culture of Wellness” within your organization. Health and Wellness is the responsibility of everyone in an organization so take the positive step and create a program within your organization.

Human Resources

2 steps

Mobile Learning

Learn the importance and usefulness of mLearning in any organization. By absorbing the ins and outs of utilizing mLearning, you will possess the skills needed to take advantage of this new technology, in order to educate employees and clients more efficiently.

Career Development

2 steps

Emotional Intelligence

Gain a better understanding of self-management and self-awareness which will give you a better insight and control over your actions and emotions.

Personal Development

2 steps

Employee Motivation

Learn several types of tools to become a great motivator, including goal setting and influencing skills. Learn popular motivational models and how to bring them together to create a custom program.

Supervisors And Managers

2 steps

Manager Management

To be a successful manager means having a wide range of skills. Through this workshop you will be able to disperse your knowledge and experience throughout your leadership team.

Supervisors And Managers

2 steps

Performance Management

Performance Management is making sure the employee and the organization are focused on the same priorities. It touches on the organization itself by improving production and reducing waste.

Supervisors And Managers

2 steps

Supervising Others

Become more efficient and proficient, with information on delegating, managing time, setting goals and expectations, providing feedback, resolving conflict, and administering discipline.

Supervisors And Managers

2 steps

Internet Marketing Fundamentals

Content is the king of Internet marketing, and you will need to know how to utilize your great content. If you want your business to grow then you need to understand Internet Marketing Fundamentals.

Sales And Marketing

2 steps

Business Acumen

Business acumen is all about seeing the big picture and recognizing that all decisions no matter how small can have an effect on the bottom line. Increase financial literacy and improve business sense.

Workplace Essentials

2 steps

Budgets And Financial Reports

This course will give you a solid foundation in finance. We"ll cover topics like commonly used terms, financial statements, budgets, forecasting, purchasing decisions, and financial legislation.

Supervisors And Managers

2 steps

Interpersonal Skills

Learn the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation. Course covers communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations.

Career Development

2 steps

Entrepreneurship

Being an entrepreneur can be full of risks. These risks are minimized through drafting a business plan, knowing your competition, and successful marketing

Career Development

2 steps

Crisis Management

Understand that a crisis can occur any time and develop those skills needed for certain negative events. Learn how to recognize warning signs to help avoid negative situations completely, or, if the situation occurs, better manage the crisis.

Human Resources

2 steps

Marketing Basics

Marketing has changed a lot recently and having a new perspective will give participants the needed information to assist them in their marketing decisions.

Sales And Marketing

2 steps

Employee Recruitment

Hiring a new employee is one of the largest investments you make in any business. Learn how to interview and recruit the right employee for you with a great employee recruitment program!

Human Resources

2 steps

The Cloud and Business

Understand the cloud and how it operates as well as the potential dangers and pitfalls associated with cloud computing. Discover the specifics of how the cloud can be a useful business tool to make the best decisions for your customers and business.

Career Development

2 steps

Project Management

Understand entire project management process as well as key project management tools to work with project planning documents, such as needs assessments, risk management plan, and communication plan, etc

Career Development

2 steps

In Person Sales

Discover the specifics of what it means to become an effective salesperson, and steps to success. Learn how to connect with customers and move them through the sales process.

Sales And Marketing

2 steps

Body Language Basics

Learn a great set of skills to understand that what is not said is just as important than what is said. It will also give you the ability to see and understand how your own Body Language is being seen.

Sales And Marketing

2 steps

Executive and Personal Assistants

Learn what it takes to effectively manage a schedule, organize a meeting, and even how to be a successful gatekeeper. Being an Executive or Personal Assistant takes a special skill set and this workshop will provide participants with the necessary tools.

Administrative Skills

2 steps

Meeting Management

Learn the basic tools you need to initiate and manage successful meetings. Learn planning and leading techniques that will give you the confidence to run a meeting that will engage the attendees and leave a positive and lasting impression.

Administrative Skills

2 steps

Organizational Skills

Learn how to encounter improved productivity, better management, and an overall increase in professional growth. Stop looking for those important items, and start knowing where they are by getting organized.

Administrative Skills

2 steps

Supply Chain Management

Understand how Supply Chain Management can improve and help almost any type of business. Learn how to be on target to lower costs, improving efficiency, and increase customer satisfaction.

Administrative Skills

2 steps

Assertiveness And Self-Confidence

Understand what assertiveness and self-confidence each mean and how to develop those feelings in day-to-day lives. These skills will provide opportunities and benefits in both professional and personal lives.

Career Development

2 steps

Women in Leadership

Understand leadership gap, vital leadership traits and how to overcome various barriers. Learn how women are changing the workforce and gain a new perspective on the workforce, and what benefits can come from hiring and promoting women to higher positions.

Career Development

2 steps

Excel 2016 Essentials

Learn fundamental understanding of the Excel environment and demonstrate the correct application of the principal features of Excel 2016. Learn how to create and edit a workbook with multiple sheets, and use a graphic element to represent data visually.

Basic Microsoft Office Skills

2 steps

PowerPoint 2016 Essentials

Gain a fundamental understanding of the PowerPoint 2016 environment and learn to create, edit, and enhance slideshow presentations to create professional-looking sales presentations, employee training, instructional materials and kiosk slideshows.

Microsoft Office Skills

2 steps

Creative Problem Solving

Learn creative problem solving process as well as key problem solving tools that you can use every day. Skills such as brainstorming, information gathering, analyzing data, and identifying resources will be covered throughout this course.

Career Development

2 steps

Microsoft Word 2016 Expert

Learn to proficiently use the advanced features of Microsoft Word for document content management and advanced formatting - critical skills for those in roles such as editors, project managers, business information workers, and educators.

Microsoft Office Skills

2 steps

Microsoft Word 2016 Essentials

Gain a fundamental understanding of the Microsoft Word environment and demonstrate the correct application of the principle features of Word 2016 by creating and editing documents for a variety of purposes and situations.

Microsoft Office Skills

2 steps

Microsoft Outlook 2016 Essentials

Learn to create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations including sending email for marketing campaigns, planning staff meetings, and assigning action items from those meetings.

Microsoft Office Skills

2 steps

Microsoft Access 2016 Essentials

Learners will gain a fundamental understanding of this database application's environment and basic database principles. They will be able to demonstrate the correct use of key features and the ability to create and maintain tables, relationships, forms, reports, and queries.

Microsoft Office Skills

2 steps

Excel 2016 Expert

Gain advanced level of understanding for the Microsoft Excel environment, and the ability to guide others to the proper use of the program's full features - critical skills for those in roles such as accountants, financial analysts, and commercial bankers.

Microsoft Office Skills

2 steps

Being A Likeable Boss

Being likeable and a figure of authority is where many challenging conflicts can arise. Recognize these possible areas of conflict and develop the skills and knowledge to overcome them.

Personal Development

2 steps

Job Search Skills

Searching for a job can be intimidating. Identifying the purpose for working and the assessment of skills can help determine the types of jobs you should apply for.

Personal Development

2 steps

Public Speaking

Learn the basic public speaking skills, including in-depth information on developing an engaging program and delivering presentations with power.

Personal Development

2 steps

Presentation Skills

Learn a strong set of skills that will complement your current presentation skill set. Create a compelling program, using various types of visual aids, and engaging the audience.

Sales And Marketing

2 steps

Communication Strategies

Understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees.

Career Development

2 steps

Personal Branding

Branding is a mix of how you present yourself
and how others see you. It is important to be aware of how you are viewed.

Career Development

2 steps

Call Center Training

Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills

Sales And Marketing

2 steps

Coaching Sales People

Coaching is not just for athletes.Coaching salespeople, when done correctly, will not only increase sales, it will have a positive impact on the community and culture of a company.

Sales And Marketing

2 steps

Life Coaching Essentials

Discover the meaning of life coaching and how life coaching services can be utilized to improve a person’s professional and personal life to achieve their goals.

Personal Development

2 steps

Contact Center Training

A contact center can provide customer support, information technology support, and much more. The key to having a great customer experience using a contact center is in the training.

Sales And Marketing

2 steps

Change Management

Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives.

Workplace Essentials

2 steps

Developing Creativity

Children have an innate creative ability when they are born, but for some reason adults can lose it along the way. Your participants will move out of the mundane, be more curious, engage, and explore new ideas.

Career Development

2 steps

Negotiation Skills

Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time.

Career Development

2 steps

Telework and Telecommuting

Working in a home office requires a unique set of skills. Teleworkers or virtual employees have additional challenges created by not being in a centralized office

Career Development

2 steps

Ten Soft Skills You Need

The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication.

Career Development

2 steps

Employee Termination Processes

Having to fire an employee is never an easy task. Sometimes, despite attempts of open communication and encouraging performance, an employee will need to be terminated from the company.

Human Resources

2 steps

Developing a Lunch and Learn

Crating a Lunch and Learn session is a low cost training option. It is a great way to introduce a topic or give a small demonstration on a new product or service.

Human Resources

2 steps

Diversity and Inclusion

Experiencing diversity is a part of living in a civilized society. Difference does not equal a right way and a wrong way, it is variety that can lead to a common goal.

Human Resources

2 steps

Employee Onboarding

Employee Onboarding is an important and vital part of any companies hiring procedure. Hiring, training, and bringing new employees on board cost a lot of money and are major investments.

Human Resources

2 steps

Contract Management

It is easy to overlook the importance of contract management because it seems to be a boring, mundane topic. Contracts, however, are the basis of most business relationships

Human Resources

2 steps

Generation Gaps

While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it.

Human Resources

2 steps

Hiring Strategies

Successful companies are made up of great employees, so why not hire great employees? Hiring and training employees is an expensive venture.

Human Resources

2 steps

Managing Workplace Harassment

Workplace harassment. A growing problem in America. Oh, you may say, “not in my office,” or “not our team,” but workplace harassment is an increasing issue in the organizations today.

Human Resources

2 steps

Measuring Results From Training

Although we all know that training can have many amazing benefits, sometimes it can be hard to prove those benefits and attach a dollar value to training.

Human Resources

2 steps

Millennial Onboarding

Onboarding new employees is a secure investment that will assist newly hired employees in developing their skills, knowledge, and value within the company.

Human Resources

2 steps

Office Health and Safety

Productivity of a company begins with the health of its employees. While it is not always possible to eliminate sickness, with the proper tools, reducing the illness and its effects can be within your reach.

Human Resources

2 steps

Universal Safety Practices

The importance of safety cannot be overstated. Every organization is responsible for the safety of employees while they are working.

Human Resources

2 steps

Customer Support

With our “Non-Telephone Customer Support” workshop, participants will discover the new opportunities in
customer support services via the internet, but also how to use these opportunities
to their advantage.

Workplace Essentials

2 steps

Talent Management

Talent Management is an investment. Every company wants to have the best and brightest employees, and with Talent Management that can be achieved.

Human Resources

2 steps

Workplace Diversity

With the world becoming more mobile and diverse, diversity has taken on a new importance in the workplace. . Your participants will be able to use strategies for removing barriers and stereotypes, and to encourage diversity in the workplace and even through their community.

Human Resources

2 steps

Workplace Harassment

Harassment can be based on a variety of factors that differ from the one doing the harassment, such as race, sex, and disability.

Human Resources

2 steps

Workplace Violence

Workplace harassment is illegal and destructive to any organization. It is important to treat everyone in the workplace with respect and dignity.

Human Resources

2 steps

Business Succession Planning

Whether it is preparing someone to take over a
position of leadership in a corporation, or the sole proprietor of a small
business Business Succession Planning will teach you the difference
between succession planning and mere replacement planning.

Human Resources

2 steps

Adult Learner: Mental Skills

Bloom’s Taxonomy is not just for elementary school teachers. The three domains of the taxonomy apply to adult education as well

Personal Development

2 steps

Adult Learner: Physical Skills

Bloom’s Taxonomy is not just for elementary school teachers. The three domains of the taxonomy apply to adult education as well.

Personal Development

2 steps

Anger Management Skills

Benjamin Franklin once said, 'In this world nothing can be said to be certain, except death and taxes.' We would add a third item to his list: anger.

Personal Development

2 steps

Attention Management Skills

A distracted employee is a less effective employee. Employees who do not pay attention to their work can waste valuable time and make careless mistakes

Personal Development

2 steps

Goal Setting and Getting Things Done

Goal Setting is one of the most basic and essential skills someone can develop. What makes a good goal? We touch on goal characteristics, time management, making a to do list, and what to do when setbacks occur.

Personal Development

2 steps

Managing Personal Finances

There are millions of American citizens struggling with debt. A lot of debt can be alleviated if you have the right tools

Personal Development

2 steps

Increasing Self Awareness

Self awareness is an important part of everyday life. It transfers over to your personal, social, physical and work life

Personal Development

2 steps

Improving Mindfulness

Mindfulness is a term that is frequently used but rarely defined. Practicing true mindfulness encourages living in the present while it addresses the danger of distorted thinking...

Personal Development

2 steps

Increasing Your Happiness

Increasing ones happiness can be done through the power of positive thinking. That is one skill that this work shop will touch on to teach your participants how to be happier.

Personal Development

2 steps

Managing Workplace Anxiety

The workplace is one of the leading locations where people experience stress and anxiety. Every employee will encounter it sometime during their career.

Personal Development

2 steps

Personal Productivity

Most people find that they wish they had more time in a day. This workshop will show participants how to organize their lives and find those hidden moments

Personal Development

2 steps

Seeing and Taking Initiative

Taking the initiative is a crucial step in moving forward in our professional and personal lives. By showing initiative, it reflects us in a positive light to others as well as builds our own self-esteem

Personal Development

2 steps

Social Intelligence

Social Intelligence is about understanding your environment and having a positive influence. Your participants will become more confident in their social situations by learning how to express and interrupt social cues.

Personal Development

2 steps

Social Learning

Social Learning is an effective way to train your employees through modeling positive behaviors.

Personal Development

2 steps

Stress Management

Positive and negative stress is a constant influence on all of our lives. The trick is to maximize the positive stress and to minimize the negative stress

Personal Development

2 steps

Work-Life Balance

Having a balance between work and home life can be a challenge. With this challenge come great rewards when it is done successfully.

Personal Development

2 steps

High Performance Teams - Non-remote Workers

High Performance Teams (Non-remote Workers) are organizations, teams or groups working inside an office environment that are focused on achieving the same goals.

Sales And Marketing

2 steps

Employee Recognition

Recognizing employees through various recognition programs is a fantastic investment. Being appreciated is a basic human feeling and reaps great rewards.

Sales And Marketing

2 steps

Media And Public Relations

In this workshop, your participants will get knowledge they need to manage effectively their image and value by forming solid networks through strategic communication planning.

Sales And Marketing

2 steps

Motivating Your Sales Team

Everyone can always use some inspiration and motivation. This workshop will help your participant’s target the unique ways each team member is motivated.

Sales And Marketing

2 steps

Overcoming Sales Objections

Experiencing a sales objection can be a disheartening event. Through this course your participants will learn how to eliminate the objection and push through to get that sale.

Sales And Marketing

2 steps

Proposal Writing

A good proposal doesn't just outline what product or service you would like to create or deliver. It does so in such a way that the reader feels it is the only logical choice

Sales And Marketing

2 steps

Servant Leadership

Servant leadership can seem like a contradicting term, but it is becoming a very popular tool in many businesses

Sales And Marketing

2 steps

Multi-Level Marketing

Multi-level marketing, also known as MLM, is a business marketing strategy that many companies use in order to encourage current agents to perform while at the same time growing the team by recruiting and training new agents

Sales And Marketing

2 steps

Prospecting and Lead Generation

Prospecting and lead generation is the method of making links which may lead to a sale or other promising result.

Sales And Marketing

2 steps

Sales Fundamentals

Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex

Sales And Marketing

2 steps

Top 10 Sales Secrets

No one is born a sales person. No one has a special gift that makes customers buy products/services.

Sales And Marketing

2 steps

Trade Show Staff Training

Deciding to attend a trade show is a large investment for any company. Preparation is essential: It’s better not to go to a trade show than to go unprepared.

Sales And Marketing

2 steps

Accountability in the Workplace

This course will provide you with informative
tools and practical strategies that can be used to help empower the team to
work towards achieving the benefits of accountability.

Administrative Skills

2 steps

Conducting Annual Employee Reviews

By determining the categories for an annual
review and understanding how it affects employee compensation, an overall
increase in performance should be seen throughout your organization.

Supervisors And Managers

2 steps

Developing New Managers

Understand the value of investing in employees
and developing management. By focusing on development opportunities, your
participants will establish a culture that retains top talent and improves
succession planning.

Supervisors And Managers

2 steps

Civility In The Workplace

To address the growing problem of incivility in
the work setting, this workshop introduces the concept of civility, its
importance to a company, as well as its typical causes and effects.

Workplace Essentials

2 steps

Team Building Through Chemistry

Teams are unavoidable in any business. The key to successful team building is addressing the importance of chemistry between team members.

Supervisors And Managers

2 steps

Business Etiquette

This course examines the basics, most
importantly to be considerate of others, dress/appearance, the workplace versus
social situations, business meetings, proper introductions and 'the handshake',
conversation skills/small talk, cultural differences affecting international
business opportunities, dealing with interruptions, and proper business email
and telephone etiquette.

Workplace Essentials

2 steps

Facilitation Skills

Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating an easy decision making process.

Supervisors And Managers

2 steps

Knowledge Management

The Encarta Dictionary defines knowledge management as the organization of intellectual resources and information systems within a business environment.

Supervisors And Managers

2 steps

Middle Manager

Traditionally, middle managers make up the largest managerial layer in an organization. The Middle Manager is responsible to those above them and those below them.

Supervisors And Managers

2 steps

Office Politics for Managers

You have likely experienced some form of Office Politics. Working with different personalities, opinions, backgrounds, and values is a challenge in any environment.

Supervisors And Managers

2 steps

Self-Leadership

As we grow, we learn to become leaders. Being a leader is natural for some, and learned for others.

Supervisors And Managers

2 steps

Networking - Outside the Company

Networking – according to Merriam Webster is “the exchange of information or services among individuals, groups, or institutions; specifically: the cultivation of productive relationships for employment or business”.

Workplace Essentials

2 steps

Business Ethics Skills

A company's ethics will determine its reputation. Good business ethics are essential for the long-term success of an organization.

Workplace Essentials

2 steps

Conflict Resolution

Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size.

Workplace Essentials

2 steps

The Power of Networking - Within the Company

Networking has become a crucial part of the world today. Most people are aware of external networking and primarily focus on that.

Workplace Essentials

2 steps

Respect in the Workplace

A respectful work environment is essential to the overall success of your team, as well as contribution to a stronger work reputation

Workplace Essentials

2 steps

Safety In The Workplace

Workplace safety is the responsibility of everyone in an organization. Companies have legal obligations to meet certain safety requirements, but many go further than the minimum obligations.

Workplace Essentials

2 steps

Cyber Security

Every organization is responsible for ensuring cybersecurity. The ability to protect its information systems from impairment or even theft is essential to success.

Workplace Essentials

2 steps

Delivering Constructive Criticism

Delivering Constructive Criticism is one of the most challenging things for anyone. Through this workshop your participants will gain valuable knowledge and skills that will assist them with this challenging task

Workplace Essentials

2 steps

Developing Corporate Behavior

With this workshop your participants will be able to develop a business environment that reflects a positive set of values and ethics

Workplace Essentials

2 steps

Handling a Challenging Customer

Customer service is a necessary position in the job world today. It helps companies give customers what they want and what they need.

Workplace Essentials

2 steps

Risk Assessment and Management

It is not possible to control or manage 100% of risk, but knowing what do before, during, and after an event will mitigate the damage and harm.

Workplace Essentials

2 steps

Team Building For Managers

Team building is an important part of the work experience. It is not only applicable to your work life, but also transfers over to your personal and social life

Workplace Essentials

2 steps

Emotional Intelligence at Work

What does the phrase “emotional intelligence in the workplace” encompass? There are five main areas of focus that are included in most studies:

Personal Development

2 steps

Sensitivity Training

Sensitivity training or diversity training, there are many names for the same goal: creating a more inclusive workplace that capitalizes on the differences in everyone.

Human Resources

2 steps

Trust Building and Resiliency

Ensuring that relationships are built on trust is important for every organization. Trust is not just something you say, it’s something you do and build

Personal Development

2 steps

Unconscious Bias

There are two
categories of bias in studies today:
conscious or explicit biases and unconscious or implicit biases. Unconscious bias is usually thought of as
social stereotypes that typically focus on others that are not from the same
conscious area.

Human Resources

2 steps

Responsibility in the Workplace

One of the most
critical traits to look for in an employee is responsibility. Responsible employees drive the
success of an organization, whether for profit or not for profit.
This workshop will introduce to you the ideas of responsibility and the traits that define a
responsible employee.

Workplace Essentials

2 steps

Creativity: Thinking Outside the Box Workshop

Creativity allows individuals to view every aspect on earth, explore new
paths, and find new discoveries that help to advance our consistently thriving
world of business. Without creativity, we would only see what is visible to the
eye. To evolve as a business, it is critical to look beyond what is visible and
consider new ideas.

Personal Development

2 steps

INDUSTRIES

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Certifications