All Courses
            Administrative Office Procedures
            
            
                
        
                Understand how an Administrative Office Procedure binder demonstrates professionalism and efficiency in an organization or office setting. It is also a marvelous instrument for quick reference and utilization.
                
            
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            Administrative Support
            
            
                
        
                Learn the core skills to utilize resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully. Applying these concepts every day is the key to changing and adopting new behaviors in a short amount of time.
                
            
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            Archiving and Records Management
            
            
                
        
                Learn how to classify records, define and maintain different systems, and develop a keen understanding of the importance of records management. Correct records keeping will not only offer liability protection; it will also increase efficiency and productivity. 
                
            
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            Basic Bookkeeping
            
            
                
        
                Numbers! Numbers! Numbers! Wherever you go, you are bound to see them.  For those of you who have already recognized and appreciate the impact that numbers actually have on just about everything, you deserve a cookie.
                
            
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            Business Writing
            
            
                
        
                Learn the basic writing concepts (such as spelling, grammar, and punctuation) and an overview of the most common business documents. These basic skills will provide that extra benefit in the business world that a lot of people are losing.
                
            
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            Collaborative Business Writing
            
            
                
        
                Learn the knowledge and skills to collaborate with others and create that important document. Understand the types of collaboration, and ways to improve them through certain tools and processes.
                
            
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            Leadership and Influence
            
            
                
        
                Once you learn the techniques of true Leadership And Influence, you will be able to build the confidence it takes to take the lead. 
                
            
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            Coaching and Mentoring
            
            
                
        
                How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.
                
            
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            Virtual Team Building And Management
            
            
                
        
                With a virtual team you have the normal issues of a localized team, with the additional challenges of distance and cultural differences. Virtual Team Building And Management will give participants the knowledge to work with these challenges and succeed in a growing global workforce.
                
            
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            Lean Process and Six Sigma
            
            
                
        
                Lean Process And Six Sigma workshop will provide an overview of the Six Sigma methodology and some of the tools required to deploy Six Sigma in your own organizations.
                
            
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            Project Management 6th Edition
            
            
                
        
                The Project Management workshop will give participants an overview of the entire project management process, as well as key project management tools that they can use every day. 
                
            
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            Social Media In The Workplace
            
            
                
        
                Understanding Social Media is about communicating the right way. Social media channels are becoming the main form of communication and this workshop will realize how Social media and the Workplace can work together.
                
            
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            Employee Motivation
            
            
                
        
                Learn several types of tools to become a great motivator, including goal setting and influencing skills. Learn popular motivational models and how to bring them together to create a custom program.
                
            
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            Manager Management
            
            
                
        
                To be a successful manager means having a wide range of skills. Through this workshop you will be able to disperse your knowledge and experience throughout your leadership team.
                
            
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            Performance Management
            
            
                
        
                Performance Management is making sure the employee and the organization are focused on the same priorities. It touches on the organization itself by improving production and reducing waste.
                
            
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            Supervising Others
            
            
                
        
                Become more efficient and proficient, with information on delegating, managing time, setting goals and expectations, providing feedback, resolving conflict, and administering discipline.
                
            
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            Budgets And Financial Reports
            
            
                
        
                This course will give you a solid foundation in finance. We"ll cover topics like commonly used terms, financial statements, budgets, forecasting, purchasing decisions, and financial legislation.
                
            
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            Executive and Personal Assistants
            
            
                
        
                Learn what it takes to effectively manage a schedule, organize a meeting, and even how to be a successful gatekeeper. Being an Executive or Personal Assistant takes a special skill set and this workshop will provide participants with the necessary tools.
                
            
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            Meeting Management
            
            
                
        
                Learn the basic tools you need to initiate and manage successful meetings. Learn planning and leading techniques that will give you the confidence to run a meeting that will engage the attendees and leave a positive and lasting impression. 
                
            
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            Organizational Skills
            
            
                
        
                Learn how to encounter improved productivity, better management, and an overall increase in professional growth. Stop looking for those important items, and start knowing where they are by getting organized.
                
            
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            Supply Chain Management
            
            
                
        
                Understand how Supply Chain Management can improve and help almost any type of business. Learn how to be on target to lower costs, improving efficiency, and increase customer satisfaction. 
                
            
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            Excel 2016 Essentials
            
            
                
        
                Learn fundamental understanding of the Excel environment and demonstrate the correct application of the principal features of Excel 2016. Learn how to create and edit a workbook with multiple sheets, and use a graphic element to represent data visually.
                
            
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            PowerPoint 2016 Essentials
            
            
                
        
                Gain a fundamental understanding of the PowerPoint 2016 environment and learn to create, edit, and enhance slideshow presentations to create professional-looking sales presentations, employee training, instructional materials and kiosk slideshows.
                
            
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            Microsoft Word 2016 Expert
            
            
                
        
                Learn to proficiently use the advanced features of Microsoft Word for document content management and advanced formatting - critical skills for those in roles such as editors, project managers, business information workers, and educators.
                
            
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            Microsoft Word 2016 Essentials
            
            
                
        
                Gain a fundamental understanding of the Microsoft Word environment and demonstrate the correct application of the principle features of Word 2016 by creating and editing documents for a variety of purposes and situations. 
                
            
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            Microsoft Outlook 2016 Essentials
            
            
                
        
                Learn to create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations including sending email for marketing campaigns, planning staff meetings, and assigning action items from those meetings.
                
            
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            Microsoft Access 2016 Essentials
            
            
                
        
                Learners will gain a fundamental understanding of this database application's environment and basic database principles. They will be able to demonstrate the correct use of key features and the ability to create and maintain tables, relationships, forms, reports, and queries.
                
            
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            Excel 2016 Expert
            
            
                
        
                Gain advanced level of understanding for the Microsoft Excel environment, and the ability to guide others to the proper use of the program's full features - critical skills for those in roles such as accountants, financial analysts, and commercial bankers.
                
            
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            Accountability in the Workplace
            
            
                
        
                <p><span lang="en-us" xml:lang="en-us">This course will provide you with informative 
tools and practical strategies that can be used to help empower the team to
work towards achieving the benefits of accountability.</span><br /></p>
                
            tools and practical strategies that can be used to help empower the team to
work towards achieving the benefits of accountability.</span><br /></p>
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            Conducting Annual Employee Reviews
            
            
                
        
                <p><span lang="en-us" xml:lang="en-us">By determining the categories for an annual 
review and understanding how it affects employee compensation, an overall
increase in performance should be seen throughout your organization.</span><br /></p>
                
            review and understanding how it affects employee compensation, an overall
increase in performance should be seen throughout your organization.</span><br /></p>
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            Developing New Managers
            
            
                
        
                <p><span lang="en-us" xml:lang="en-us">Understand the value of investing in employees 
and developing management. By focusing on development opportunities, your
participants will establish a culture that retains top talent and improves
succession planning.</span><br /></p>
                
            and developing management. By focusing on development opportunities, your
participants will establish a culture that retains top talent and improves
succession planning.</span><br /></p>
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            Team Building Through Chemistry 
            
            
                
        
                <p>Teams are unavoidable in any business. The key to successful team building is addressing the importance of chemistry between team members. <br /></p>
                
            
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            Facilitation Skills 
            
            
                
        
                <p>Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating an easy decision making process. <br /></p>
                
            
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            Knowledge Management 
            
            
                
        
                <p>The Encarta Dictionary defines knowledge management as the organization of intellectual resources and information systems within a business environment. <br /></p>
                
            
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            Middle Manager 
            
            
                
        
                <p>Traditionally, middle managers make up the largest managerial layer in an organization. The Middle Manager is responsible to those above them and those below them. <br /></p>
                
            
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            Office Politics for Managers 
            
            
                
        
                <p>You have likely experienced some form of Office Politics. Working with different personalities, opinions, backgrounds, and values is a challenge in any environment. <br /></p>
                
            
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            Self-Leadership 
            
            
                
        
                <p>As we grow, we learn to become leaders. Being a leader is natural for some, and learned for others.  <br /></p>
                
            
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