All Courses

Career Development × Administrative Skills × Workplace Essentials ×

Time Management

Learn how to focus on the tasks with the greatest impact to you as well as your organization by understanding the crucial strategies including personal motivation, delegation skills, organization tools, and crisis management.

Career Development

2 steps

Administrative Office Procedures

Understand how an Administrative Office Procedure binder demonstrates professionalism and efficiency in an organization or office setting. It is also a marvelous instrument for quick reference and utilization.

Administrative Skills

2 steps

Administrative Support

Learn the core skills to utilize resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully. Applying these concepts every day is the key to changing and adopting new behaviors in a short amount of time.

Administrative Skills

2 steps

Archiving and Records Management

Learn how to classify records, define and maintain different systems, and develop a keen understanding of the importance of records management. Correct records keeping will not only offer liability protection; it will also increase efficiency and productivity.

Administrative Skills

2 steps

Appreciative Inquiry

Learn the shift from looking at problems and deficiencies and instead focusing on strengths and successes. It is a tool for change, and it will strengthen relationships throughout your business.

Workplace Essentials

2 steps

Basic Bookkeeping

Numbers! Numbers! Numbers! Wherever you go, you are bound to see them. For those of you who have already recognized and appreciate the impact that numbers actually have on just about everything, you deserve a cookie.

Administrative Skills

2 steps

Business Writing

Learn the basic writing concepts (such as spelling, grammar, and punctuation) and an overview of the most common business documents. These basic skills will provide that extra benefit in the business world that a lot of people are losing.

Administrative Skills

2 steps

Collaborative Business Writing

Learn the knowledge and skills to collaborate with others and create that important document. Understand the types of collaboration, and ways to improve them through certain tools and processes.

Administrative Skills

2 steps

Customer Service

Build a strong skill set including in-person and over the phone techniques, dealing with difficult customers, and generating return business.

Workplace Essentials

2 steps

Teamwork and Team Building

Explore the different aspects of a team, as well as ways that they can become a top-notch team performer. Understand what makes up a team and what factors into being a successful team and team member.

Workplace Essentials

2 steps

Social Media In The Workplace

Understanding Social Media is about communicating the right way. Social media channels are becoming the main form of communication and this workshop will realize how Social media and the Workplace can work together.

Administrative Skills

2 steps

Digital Citizenship

Learn how to connect, collaborate, and share by using technology appropriately. Being a good digital citizen means you have a set of skills to work in the digital world.

Career Development

2 steps

Mobile Learning

Learn the importance and usefulness of mLearning in any organization. By absorbing the ins and outs of utilizing mLearning, you will possess the skills needed to take advantage of this new technology, in order to educate employees and clients more efficiently.

Career Development

2 steps

Business Acumen

Business acumen is all about seeing the big picture and recognizing that all decisions no matter how small can have an effect on the bottom line. Increase financial literacy and improve business sense.

Workplace Essentials

2 steps

Interpersonal Skills

Learn the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation. Course covers communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations.

Career Development

2 steps

Entrepreneurship

Being an entrepreneur can be full of risks. These risks are minimized through drafting a business plan, knowing your competition, and successful marketing

Career Development

2 steps

The Cloud and Business

Understand the cloud and how it operates as well as the potential dangers and pitfalls associated with cloud computing. Discover the specifics of how the cloud can be a useful business tool to make the best decisions for your customers and business.

Career Development

2 steps

Project Management

Understand entire project management process as well as key project management tools to work with project planning documents, such as needs assessments, risk management plan, and communication plan, etc

Career Development

2 steps

Executive and Personal Assistants

Learn what it takes to effectively manage a schedule, organize a meeting, and even how to be a successful gatekeeper. Being an Executive or Personal Assistant takes a special skill set and this workshop will provide participants with the necessary tools.

Administrative Skills

2 steps

Meeting Management

Learn the basic tools you need to initiate and manage successful meetings. Learn planning and leading techniques that will give you the confidence to run a meeting that will engage the attendees and leave a positive and lasting impression.

Administrative Skills

2 steps

Organizational Skills

Learn how to encounter improved productivity, better management, and an overall increase in professional growth. Stop looking for those important items, and start knowing where they are by getting organized.

Administrative Skills

2 steps

Supply Chain Management

Understand how Supply Chain Management can improve and help almost any type of business. Learn how to be on target to lower costs, improving efficiency, and increase customer satisfaction.

Administrative Skills

2 steps

Assertiveness And Self-Confidence

Understand what assertiveness and self-confidence each mean and how to develop those feelings in day-to-day lives. These skills will provide opportunities and benefits in both professional and personal lives.

Career Development

2 steps

Women in Leadership

Understand leadership gap, vital leadership traits and how to overcome various barriers. Learn how women are changing the workforce and gain a new perspective on the workforce, and what benefits can come from hiring and promoting women to higher positions.

Career Development

2 steps

Creative Problem Solving

Learn creative problem solving process as well as key problem solving tools that you can use every day. Skills such as brainstorming, information gathering, analyzing data, and identifying resources will be covered throughout this course.

Career Development

2 steps

Communication Strategies

Understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees.

Career Development

2 steps

Personal Branding

Branding is a mix of how you present yourself
and how others see you. It is important to be aware of how you are viewed.

Career Development

2 steps

Change Management

Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives.

Workplace Essentials

2 steps

Developing Creativity

Children have an innate creative ability when they are born, but for some reason adults can lose it along the way. Your participants will move out of the mundane, be more curious, engage, and explore new ideas.

Career Development

2 steps

Negotiation Skills

Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time.

Career Development

2 steps

Telework and Telecommuting

Working in a home office requires a unique set of skills. Teleworkers or virtual employees have additional challenges created by not being in a centralized office

Career Development

2 steps

Ten Soft Skills You Need

The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication.

Career Development

2 steps

Customer Support

With our “Non-Telephone Customer Support” workshop, participants will discover the new opportunities in
customer support services via the internet, but also how to use these opportunities
to their advantage.

Workplace Essentials

2 steps

Accountability in the Workplace

This course will provide you with informative
tools and practical strategies that can be used to help empower the team to
work towards achieving the benefits of accountability.

Administrative Skills

2 steps

Civility In The Workplace

To address the growing problem of incivility in
the work setting, this workshop introduces the concept of civility, its
importance to a company, as well as its typical causes and effects.

Workplace Essentials

2 steps

Business Etiquette

This course examines the basics, most
importantly to be considerate of others, dress/appearance, the workplace versus
social situations, business meetings, proper introductions and 'the handshake',
conversation skills/small talk, cultural differences affecting international
business opportunities, dealing with interruptions, and proper business email
and telephone etiquette.

Workplace Essentials

2 steps

Networking - Outside the Company

Networking – according to Merriam Webster is “the exchange of information or services among individuals, groups, or institutions; specifically: the cultivation of productive relationships for employment or business”.

Workplace Essentials

2 steps

Business Ethics Skills

A company's ethics will determine its reputation. Good business ethics are essential for the long-term success of an organization.

Workplace Essentials

2 steps

Conflict Resolution

Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size.

Workplace Essentials

2 steps

The Power of Networking - Within the Company

Networking has become a crucial part of the world today. Most people are aware of external networking and primarily focus on that.

Workplace Essentials

2 steps

Respect in the Workplace

A respectful work environment is essential to the overall success of your team, as well as contribution to a stronger work reputation

Workplace Essentials

2 steps

Safety In The Workplace

Workplace safety is the responsibility of everyone in an organization. Companies have legal obligations to meet certain safety requirements, but many go further than the minimum obligations.

Workplace Essentials

2 steps

Cyber Security

Every organization is responsible for ensuring cybersecurity. The ability to protect its information systems from impairment or even theft is essential to success.

Workplace Essentials

2 steps

Delivering Constructive Criticism

Delivering Constructive Criticism is one of the most challenging things for anyone. Through this workshop your participants will gain valuable knowledge and skills that will assist them with this challenging task

Workplace Essentials

2 steps

Developing Corporate Behavior

With this workshop your participants will be able to develop a business environment that reflects a positive set of values and ethics

Workplace Essentials

2 steps

Handling a Challenging Customer

Customer service is a necessary position in the job world today. It helps companies give customers what they want and what they need.

Workplace Essentials

2 steps

Risk Assessment and Management

It is not possible to control or manage 100% of risk, but knowing what do before, during, and after an event will mitigate the damage and harm.

Workplace Essentials

2 steps

Team Building For Managers

Team building is an important part of the work experience. It is not only applicable to your work life, but also transfers over to your personal and social life

Workplace Essentials

2 steps

Responsibility in the Workplace

One of the most
critical traits to look for in an employee is responsibility. Responsible employees drive the
success of an organization, whether for profit or not for profit.
This workshop will introduce to you the ideas of responsibility and the traits that define a
responsible employee.

Workplace Essentials

2 steps

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