All Courses

Personal Development × Supervisors And Managers × Sales And Marketing ×

Telephone Etiquette

Learn the skills to increase productivity and improve performance. This will produce a positive environment throughout your business and influence the organization as a whole.

Sales And Marketing

2 steps

Leadership and Influence

Once you learn the techniques of true Leadership And Influence, you will be able to build the confidence it takes to take the lead.

Supervisors And Managers

2 steps

Critical Thinking

Be a more rational and disciplined thinker. Learn the skills to evaluate, identify, and distinguish between relevant and irrelevant information to get an incredible boost in performance.

Personal Development

2 steps

Social Media Marketing

Discover the specifics of how to effectively use social media marketing. By utilizing different social media platforms to reach current and potential customers, your marketing will only see success.

Sales And Marketing

2 steps

High Performance Teams - Remote Workforce

Understand how important it is to develop a core set of high performance skills, while working remotely. By knowing and managing the way people interact in a remote environment, you will be setting up your high performance teams to accomplish any task.

Sales And Marketing

2 steps

Coaching and Mentoring

How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

Supervisors And Managers

2 steps

Virtual Team Building And Management

With a virtual team you have the normal issues of a localized team, with the additional challenges of distance and cultural differences. Virtual Team Building And Management will give participants the knowledge to work with these challenges and succeed in a growing global workforce.

Supervisors And Managers

2 steps

Lean Process and Six Sigma

Lean Process And Six Sigma workshop will provide an overview of the Six Sigma methodology and some of the tools required to deploy Six Sigma in your own organizations.

Supervisors And Managers

2 steps

Creating a Great Webinar

Develop the skills needed to promote, host, or facilitate a great Webinar for your company. Sharing your passion and knowledge with a Webinar is the best way to reach many with the power of one.

Sales And Marketing

2 steps

Project Management 6th Edition

The Project Management workshop will give participants an overview of the entire project management process, as well as key project management tools that they can use every day.

Supervisors And Managers

2 steps

Event Planning

Explore ways to work with vendors, security, technicians, and wait staff to pull off a successful event including business conferences, awards ceremonies, charity events, etc.

Sales And Marketing

2 steps

Emotional Intelligence

Gain a better understanding of self-management and self-awareness which will give you a better insight and control over your actions and emotions.

Personal Development

2 steps

Employee Motivation

Learn several types of tools to become a great motivator, including goal setting and influencing skills. Learn popular motivational models and how to bring them together to create a custom program.

Supervisors And Managers

2 steps

Manager Management

To be a successful manager means having a wide range of skills. Through this workshop you will be able to disperse your knowledge and experience throughout your leadership team.

Supervisors And Managers

2 steps

Performance Management

Performance Management is making sure the employee and the organization are focused on the same priorities. It touches on the organization itself by improving production and reducing waste.

Supervisors And Managers

2 steps

Supervising Others

Become more efficient and proficient, with information on delegating, managing time, setting goals and expectations, providing feedback, resolving conflict, and administering discipline.

Supervisors And Managers

2 steps

Internet Marketing Fundamentals

Content is the king of Internet marketing, and you will need to know how to utilize your great content. If you want your business to grow then you need to understand Internet Marketing Fundamentals.

Sales And Marketing

2 steps

Budgets And Financial Reports

This course will give you a solid foundation in finance. We"ll cover topics like commonly used terms, financial statements, budgets, forecasting, purchasing decisions, and financial legislation.

Supervisors And Managers

2 steps

Marketing Basics

Marketing has changed a lot recently and having a new perspective will give participants the needed information to assist them in their marketing decisions.

Sales And Marketing

2 steps

In Person Sales

Discover the specifics of what it means to become an effective salesperson, and steps to success. Learn how to connect with customers and move them through the sales process.

Sales And Marketing

2 steps

Body Language Basics

Learn a great set of skills to understand that what is not said is just as important than what is said. It will also give you the ability to see and understand how your own Body Language is being seen.

Sales And Marketing

2 steps

Being A Likeable Boss

Being likeable and a figure of authority is where many challenging conflicts can arise. Recognize these possible areas of conflict and develop the skills and knowledge to overcome them.

Personal Development

2 steps

Job Search Skills

Searching for a job can be intimidating. Identifying the purpose for working and the assessment of skills can help determine the types of jobs you should apply for.

Personal Development

2 steps

Public Speaking

Learn the basic public speaking skills, including in-depth information on developing an engaging program and delivering presentations with power.

Personal Development

2 steps

Presentation Skills

Learn a strong set of skills that will complement your current presentation skill set. Create a compelling program, using various types of visual aids, and engaging the audience.

Sales And Marketing

2 steps

Call Center Training

Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills

Sales And Marketing

2 steps

Coaching Sales People

Coaching is not just for athletes.Coaching salespeople, when done correctly, will not only increase sales, it will have a positive impact on the community and culture of a company.

Sales And Marketing

2 steps

Life Coaching Essentials

Discover the meaning of life coaching and how life coaching services can be utilized to improve a person’s professional and personal life to achieve their goals.

Personal Development

2 steps

Contact Center Training

A contact center can provide customer support, information technology support, and much more. The key to having a great customer experience using a contact center is in the training.

Sales And Marketing

2 steps

Adult Learner: Mental Skills

Bloom’s Taxonomy is not just for elementary school teachers. The three domains of the taxonomy apply to adult education as well

Personal Development

2 steps

Adult Learner: Physical Skills

Bloom’s Taxonomy is not just for elementary school teachers. The three domains of the taxonomy apply to adult education as well.

Personal Development

2 steps

Anger Management Skills

Benjamin Franklin once said, 'In this world nothing can be said to be certain, except death and taxes.' We would add a third item to his list: anger.

Personal Development

2 steps

Attention Management Skills

A distracted employee is a less effective employee. Employees who do not pay attention to their work can waste valuable time and make careless mistakes

Personal Development

2 steps

Goal Setting and Getting Things Done

Goal Setting is one of the most basic and essential skills someone can develop. What makes a good goal? We touch on goal characteristics, time management, making a to do list, and what to do when setbacks occur.

Personal Development

2 steps

Managing Personal Finances

There are millions of American citizens struggling with debt. A lot of debt can be alleviated if you have the right tools

Personal Development

2 steps

Increasing Self Awareness

Self awareness is an important part of everyday life. It transfers over to your personal, social, physical and work life

Personal Development

2 steps

Improving Mindfulness

Mindfulness is a term that is frequently used but rarely defined. Practicing true mindfulness encourages living in the present while it addresses the danger of distorted thinking...

Personal Development

2 steps

Increasing Your Happiness

Increasing ones happiness can be done through the power of positive thinking. That is one skill that this work shop will touch on to teach your participants how to be happier.

Personal Development

2 steps

Managing Workplace Anxiety

The workplace is one of the leading locations where people experience stress and anxiety. Every employee will encounter it sometime during their career.

Personal Development

2 steps

Personal Productivity

Most people find that they wish they had more time in a day. This workshop will show participants how to organize their lives and find those hidden moments

Personal Development

2 steps

Seeing and Taking Initiative

Taking the initiative is a crucial step in moving forward in our professional and personal lives. By showing initiative, it reflects us in a positive light to others as well as builds our own self-esteem

Personal Development

2 steps

Social Intelligence

Social Intelligence is about understanding your environment and having a positive influence. Your participants will become more confident in their social situations by learning how to express and interrupt social cues.

Personal Development

2 steps

Social Learning

Social Learning is an effective way to train your employees through modeling positive behaviors.

Personal Development

2 steps

Stress Management

Positive and negative stress is a constant influence on all of our lives. The trick is to maximize the positive stress and to minimize the negative stress

Personal Development

2 steps

Work-Life Balance

Having a balance between work and home life can be a challenge. With this challenge come great rewards when it is done successfully.

Personal Development

2 steps

High Performance Teams - Non-remote Workers

High Performance Teams (Non-remote Workers) are organizations, teams or groups working inside an office environment that are focused on achieving the same goals.

Sales And Marketing

2 steps

Employee Recognition

Recognizing employees through various recognition programs is a fantastic investment. Being appreciated is a basic human feeling and reaps great rewards.

Sales And Marketing

2 steps

Media And Public Relations

In this workshop, your participants will get knowledge they need to manage effectively their image and value by forming solid networks through strategic communication planning.

Sales And Marketing

2 steps

Motivating Your Sales Team

Everyone can always use some inspiration and motivation. This workshop will help your participant’s target the unique ways each team member is motivated.

Sales And Marketing

2 steps

Overcoming Sales Objections

Experiencing a sales objection can be a disheartening event. Through this course your participants will learn how to eliminate the objection and push through to get that sale.

Sales And Marketing

2 steps

Proposal Writing

A good proposal doesn't just outline what product or service you would like to create or deliver. It does so in such a way that the reader feels it is the only logical choice

Sales And Marketing

2 steps

Servant Leadership

Servant leadership can seem like a contradicting term, but it is becoming a very popular tool in many businesses

Sales And Marketing

2 steps

Multi-Level Marketing

Multi-level marketing, also known as MLM, is a business marketing strategy that many companies use in order to encourage current agents to perform while at the same time growing the team by recruiting and training new agents

Sales And Marketing

2 steps

Prospecting and Lead Generation

Prospecting and lead generation is the method of making links which may lead to a sale or other promising result.

Sales And Marketing

2 steps

Sales Fundamentals

Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex

Sales And Marketing

2 steps

Top 10 Sales Secrets

No one is born a sales person. No one has a special gift that makes customers buy products/services.

Sales And Marketing

2 steps

Trade Show Staff Training

Deciding to attend a trade show is a large investment for any company. Preparation is essential: It’s better not to go to a trade show than to go unprepared.

Sales And Marketing

2 steps

Conducting Annual Employee Reviews

By determining the categories for an annual
review and understanding how it affects employee compensation, an overall
increase in performance should be seen throughout your organization.

Supervisors And Managers

2 steps

Developing New Managers

Understand the value of investing in employees
and developing management. By focusing on development opportunities, your
participants will establish a culture that retains top talent and improves
succession planning.

Supervisors And Managers

2 steps

Team Building Through Chemistry

Teams are unavoidable in any business. The key to successful team building is addressing the importance of chemistry between team members.

Supervisors And Managers

2 steps

Facilitation Skills

Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating an easy decision making process.

Supervisors And Managers

2 steps

Knowledge Management

The Encarta Dictionary defines knowledge management as the organization of intellectual resources and information systems within a business environment.

Supervisors And Managers

2 steps

Middle Manager

Traditionally, middle managers make up the largest managerial layer in an organization. The Middle Manager is responsible to those above them and those below them.

Supervisors And Managers

2 steps

Office Politics for Managers

You have likely experienced some form of Office Politics. Working with different personalities, opinions, backgrounds, and values is a challenge in any environment.

Supervisors And Managers

2 steps

Self-Leadership

As we grow, we learn to become leaders. Being a leader is natural for some, and learned for others.

Supervisors And Managers

2 steps

Emotional Intelligence at Work

What does the phrase “emotional intelligence in the workplace” encompass? There are five main areas of focus that are included in most studies:

Personal Development

2 steps

Trust Building and Resiliency

Ensuring that relationships are built on trust is important for every organization. Trust is not just something you say, it’s something you do and build

Personal Development

2 steps

Creativity: Thinking Outside the Box Workshop

Creativity allows individuals to view every aspect on earth, explore new
paths, and find new discoveries that help to advance our consistently thriving
world of business. Without creativity, we would only see what is visible to the
eye. To evolve as a business, it is critical to look beyond what is visible and
consider new ideas.

Personal Development

2 steps

INDUSTRIES

APPLICATIONS

SERVICES

All Courses