All Courses
Administrative Office Procedures
Understand how an Administrative Office Procedure binder demonstrates professionalism and efficiency in an organization or office setting. It is also a marvelous instrument for quick reference and utilization.
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Administrative Support
Learn the core skills to utilize resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully. Applying these concepts every day is the key to changing and adopting new behaviors in a short amount of time.
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Archiving and Records Management
Learn how to classify records, define and maintain different systems, and develop a keen understanding of the importance of records management. Correct records keeping will not only offer liability protection; it will also increase efficiency and productivity.
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Basic Bookkeeping
Numbers! Numbers! Numbers! Wherever you go, you are bound to see them. For those of you who have already recognized and appreciate the impact that numbers actually have on just about everything, you deserve a cookie.
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Business Writing
Learn the basic writing concepts (such as spelling, grammar, and punctuation) and an overview of the most common business documents. These basic skills will provide that extra benefit in the business world that a lot of people are losing.
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Collaborative Business Writing
Learn the knowledge and skills to collaborate with others and create that important document. Understand the types of collaboration, and ways to improve them through certain tools and processes.
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Telephone Etiquette
Learn the skills to increase productivity and improve performance. This will produce a positive environment throughout your business and influence the organization as a whole.
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Critical Thinking
Be a more rational and disciplined thinker. Learn the skills to evaluate, identify, and distinguish between relevant and irrelevant information to get an incredible boost in performance.
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Social Media Marketing
Discover the specifics of how to effectively use social media marketing. By utilizing different social media platforms to reach current and potential customers, your marketing will only see success.
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High Performance Teams - Remote Workforce
Understand how important it is to develop a core set of high performance skills, while working remotely. By knowing and managing the way people interact in a remote environment, you will be setting up your high performance teams to accomplish any task.
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Creating a Great Webinar
Develop the skills needed to promote, host, or facilitate a great Webinar for your company. Sharing your passion and knowledge with a Webinar is the best way to reach many with the power of one.
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Social Media In The Workplace
Understanding Social Media is about communicating the right way. Social media channels are becoming the main form of communication and this workshop will realize how Social media and the Workplace can work together.
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Event Planning
Explore ways to work with vendors, security, technicians, and wait staff to pull off a successful event including business conferences, awards ceremonies, charity events, etc.
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Emotional Intelligence
Gain a better understanding of self-management and self-awareness which will give you a better insight and control over your actions and emotions.
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Internet Marketing Fundamentals
Content is the king of Internet marketing, and you will need to know how to utilize your great content. If you want your business to grow then you need to understand Internet Marketing Fundamentals.
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Marketing Basics
Marketing has changed a lot recently and having a new perspective will give participants the needed information to assist them in their marketing decisions.
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In Person Sales
Discover the specifics of what it means to become an effective salesperson, and steps to success. Learn how to connect with customers and move them through the sales process.
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Body Language Basics
Learn a great set of skills to understand that what is not said is just as important than what is said. It will also give you the ability to see and understand how your own Body Language is being seen.
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Executive and Personal Assistants
Learn what it takes to effectively manage a schedule, organize a meeting, and even how to be a successful gatekeeper. Being an Executive or Personal Assistant takes a special skill set and this workshop will provide participants with the necessary tools.
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Meeting Management
Learn the basic tools you need to initiate and manage successful meetings. Learn planning and leading techniques that will give you the confidence to run a meeting that will engage the attendees and leave a positive and lasting impression.
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Organizational Skills
Learn how to encounter improved productivity, better management, and an overall increase in professional growth. Stop looking for those important items, and start knowing where they are by getting organized.
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Supply Chain Management
Understand how Supply Chain Management can improve and help almost any type of business. Learn how to be on target to lower costs, improving efficiency, and increase customer satisfaction.
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Being A Likeable Boss
Being likeable and a figure of authority is where many challenging conflicts can arise. Recognize these possible areas of conflict and develop the skills and knowledge to overcome them.
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Job Search Skills
Searching for a job can be intimidating. Identifying the purpose for working and the assessment of skills can help determine the types of jobs you should apply for.
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Public Speaking
Learn the basic public speaking skills, including in-depth information on developing an engaging program and delivering presentations with power.
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Presentation Skills
Learn a strong set of skills that will complement your current presentation skill set. Create a compelling program, using various types of visual aids, and engaging the audience.
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Call Center Training
Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills
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Coaching Sales People
Coaching is not just for athletes.Coaching salespeople, when done correctly, will not only increase sales, it will have a positive impact on the community and culture of a company.
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Life Coaching Essentials
Discover the meaning of life coaching and how life coaching services can be utilized to improve a person’s professional and personal life to achieve their goals.
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Contact Center Training
A contact center can provide customer support, information technology support, and much more. The key to having a great customer experience using a contact center is in the training.
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Adult Learner: Mental Skills
<p><br /></p><p>Bloom’s Taxonomy is not just for elementary school teachers. The three domains of the taxonomy apply to adult education as well</p>
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Adult Learner: Physical Skills
<p>Bloom’s Taxonomy is not just for elementary school teachers. The three domains of the taxonomy apply to adult education as well. <br /></p>
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Anger Management Skills
<p>Benjamin Franklin once said, 'In this world nothing can be said to be certain, except death and taxes.' We would add a third item to his list: anger. <br /></p>
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Attention Management Skills
<p>A distracted employee is a less effective employee. Employees who do not pay attention to their work can waste valuable time and make careless mistakes<br /></p>
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Goal Setting and Getting Things Done
<p>Goal Setting is one of the most basic and essential skills someone can develop. What makes a good goal? We touch on goal characteristics, time management, making a to do list, and what to do when setbacks occur. <br /></p>
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Managing Personal Finances
<p>There are millions of American citizens struggling with debt. A lot of debt can be alleviated if you have the right tools<br /></p>
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Increasing Self Awareness
<p>Self awareness is an important part of everyday life. It transfers over to your personal, social, physical and work life<br /></p>
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Improving Mindfulness
<p>Mindfulness is a term that is frequently used but rarely defined. Practicing true mindfulness encourages living in the present while it addresses the danger of distorted thinking...<br /></p>
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Increasing Your Happiness
<p>Increasing ones happiness can be done through the power of positive thinking. That is one skill that this work shop will touch on to teach your participants how to be happier. <br /></p>
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Managing Workplace Anxiety
<p>The workplace is one of the leading locations where people experience stress and anxiety. Every employee will encounter it sometime during their career. <br /></p>
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Personal Productivity
Most people find that they wish they had more time in a day. This workshop will show participants how to organize their lives and find those hidden moments
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Seeing and Taking Initiative
<p>Taking the initiative is a crucial step in moving forward in our professional and personal lives. By showing initiative, it reflects us in a positive light to others as well as builds our own self-esteem<br /></p>
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Social Intelligence
<p>Social Intelligence is about understanding your environment and having a positive influence. Your participants will become more confident in their social situations by learning how to express and interrupt social cues. <br /></p>
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Social Learning
<p>Social Learning is an effective way to train your employees through modeling positive behaviors. <br /></p>
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Stress Management
<p>Positive and negative stress is a constant influence on all of our lives. The trick is to maximize the positive stress and to minimize the negative stress<br /></p>
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Work-Life Balance
<p>Having a balance between work and home life can be a challenge. With this challenge come great rewards when it is done successfully. <br /></p>
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High Performance Teams - Non-remote Workers
<p>High Performance Teams (Non-remote Workers) are organizations, teams or groups working inside an office environment that are focused on achieving the same goals. <br /></p>
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Employee Recognition
<p>Recognizing employees through various recognition programs is a fantastic investment. Being appreciated is a basic human feeling and reaps great rewards. <br /></p>
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Media And Public Relations
<p>In this workshop, your participants will get knowledge they need to manage effectively their image and value by forming solid networks through strategic communication planning. <br /></p>
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Motivating Your Sales Team
<p>Everyone can always use some inspiration and motivation. This workshop will help your participant’s target the unique ways each team member is motivated. <br /></p>
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Overcoming Sales Objections
<p>Experiencing a sales objection can be a disheartening event. Through this course your participants will learn how to eliminate the objection and push through to get that sale. <br /></p>
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Proposal Writing
<p>A good proposal doesn't just outline what product or service you would like to create or deliver. It does so in such a way that the reader feels it is the only logical choice<br /></p>
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Servant Leadership
<p><br /></p><p>Servant leadership can seem like a contradicting term, but it is becoming a very popular tool in many businesses</p>
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Multi-Level Marketing
<p>Multi-level marketing, also known as MLM, is a business marketing strategy that many companies use in order to encourage current agents to perform while at the same time growing the team by recruiting and training new agents<br /></p>
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Prospecting and Lead Generation
<p>Prospecting and lead generation is the method of making links which may lead to a sale or other promising result. <br /></p>
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Sales Fundamentals
<p>Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex<br /></p>
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Top 10 Sales Secrets
<p>No one is born a sales person. No one has a special gift that makes customers buy products/services. <br /></p>
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Trade Show Staff Training
<p>Deciding to attend a trade show is a large investment for any company. Preparation is essential: It’s better not to go to a trade show than to go unprepared. <br /></p>
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Accountability in the Workplace
<p><span lang="en-us" xml:lang="en-us">This course will provide you with informative
tools and practical strategies that can be used to help empower the team to
work towards achieving the benefits of accountability.</span><br /></p>
tools and practical strategies that can be used to help empower the team to
work towards achieving the benefits of accountability.</span><br /></p>
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Emotional Intelligence at Work
<p>What does the phrase “emotional intelligence in the workplace” encompass? There are five main areas of focus that are included in most studies:</p><p><br /></p>
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Trust Building and Resiliency
<p>Ensuring that relationships are built on trust is important for every organization. Trust is not just something you say, it’s something you do and build<br /></p>
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Creativity: Thinking Outside the Box Workshop
<p></p><p><span lang="en-ca" xml:lang="en-ca">Creativity allows individuals to view every aspect on earth, explore new
paths, and find new discoveries that help to advance our consistently thriving
world of business. Without creativity, we would only see what is visible to the
eye. To evolve as a business, it is critical to look beyond what is visible and
consider new ideas.</span></p><br /><p></p>
paths, and find new discoveries that help to advance our consistently thriving
world of business. Without creativity, we would only see what is visible to the
eye. To evolve as a business, it is critical to look beyond what is visible and
consider new ideas.</span></p><br /><p></p>
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